DiALOGiFY Pricing –
FMCG & Retail
True growth begins where trust, feedback, and shared dialogue become a journey. DiALOGiFY turns every touchpoint into a repeatable relationship system
ACTIVATE → GROW → CO‑INTELLIGENCE → TRANSFORM
Software Dialogue Growth Loyalty CRM -as-a-Service
Automated journeys guide your customers for weeks—with personal tips, rewards, and smart nudges to drive repeat purchases. Whether recipe inspiration or limited-time offers: Always at the right moment.
How it works
Activate
100% real buyers, zero waste: Cashback, POS sampling & gamification feed your CRM
Grow
DRIVE Method loyalty and nudge flows spark automated repeat purchases and re-engagement
Co-Intelligence
Your Growth Cockpit delivers live persona clusters, profiling & consumer surveys, next-best-actions, all automated
Transform
Concierge CRM-as-a-Service runs your loyalty system: journeys, content, and personalized campaigns—all managed for you
What Your LOOP
Looks Like in Practice
Channel Layer
Your entry points: social-first, retail & POS
Instagram, TikTok, influencer links
QR codes on packs & in-store promos
WhatsApp, Messenger, webchat
Dialog & Experience Layer
Your real-time dialog platform
Product advisor & quiz tools
Taste tests & feedback flows
Recipe finder & gamified cashback
Nudging engine & recommendation logic
Funnel monitoring
Every touchpoint is a data point. Every dialogue gets measured. Every customer stays in the LOOP.
📦 Package Overview
Basic
Best for
FMCG, E‑comm, small teams
Use Cases
Cashback starter, FAQ bot
Challenge
CRM-start without waste
Standard
Best for
Promotions, sampling & insights
Use Cases
Cashback + gamification, product quiz, POS activation
Challenge
Promo + sampling + feedback with no extra effort
Scale
Best for
FMCG with POS bridge & loyalty goals
Use Cases
POS sampling, wallet passes, re‑engagement
Challenge
Systematically lift sales & repeat purchase
Transform
Best for
Enterprise FMCG & Retail
Use Cases
Always-on loyalty, purpose storytelling
Challenge
Full-service CRM & loyalty, automated & managed
Not sure? Book a free consultation to find your optimal solution
HOW IT WORKS
Compare Plans & Capabilities
Unlock the right tools and support at every stage of your growth. From essential activation flows to full-service loyalty and AI-driven insights, this comparison helps you see what’s included in each tier—so you can choose the package that fits your current needs and future ambition.
| 🌀 LOOP Focus & Funnels | BASIC | STANDARD | SCALE | TRANSFORM |
|---|---|---|---|---|
| LOOP Module | ACTIVATE | ACTIVATE + CO‑INTEL Basic | + GROW | FULL LOOP + Loyalty-as-a-service & Concierge CRM-as-a-Service |
| Funnels & Touchpoints | 1 funnel (FAQ or promo) | Multi-promo, cashback, POS | Omni-channel funnels, wallet passes | Custom funnels & purpose-driven journeys |
| QR & Scan-to-Action | ✅ | ✅ | ✅ | ✅ |
| 🧠 Agentic Engagement Layer | BASIC | STANDARD | SCALE | TRANSFORM |
|---|---|---|---|---|
| Always-on flows | ❌ | Conversational journeys | Buyer types + nudge flows | + Purpose-driven, DRIVE loyalty-as-a-service |
| Profiling-based journeys | ❌ | ❌ | ✔︎ Segmented efforts | ✔︎ Fully personalized journeys |
| Example | – | “How’s the taste?” → thank you | “No repurchase?” → trigger flow | Feedback → purpose storytelling → community activation |
| 📊 Co-Intelligence Hub & Growth Cockpit | BASIC | STANDARD | SCALE | TRANSFORM |
|---|---|---|---|---|
| Insights | ❌ | Monthly reports | Persona-Segments, alerts & Next Best Actions | + Full-service data science & actions |
| Profiling & Consumer Research | ❌ | ✅ Basic | ✅ Advanced | ✅ Full-service |
| Example | – | Purchase + feedback data | Geo‑insights, buyer-type alerts | Purpose cluster, assortment triggers & realtime learning loops |
| 🤝 CRM, Loyalty & Advocacy | BASIC | STANDARD | SCALE | TRANSFORM |
|---|---|---|---|---|
| CRM & opt-ins | ❌ | Automated (cashback, promo) | Always-on segments & loyalty triggers | Concierge CRM-as-a-Service (Team on Demand) |
| Profiling | ❌ | ❌ | ✔︎ Yes, segmented | ✔︎ Fully personalized profiles |
| Loyalty-as-a-Service | ❌ | ❌ | 🟢 Retention nudge flows | 🟢 Full-service loyalty + DRIVE™ |
| Outbound channels | Email only | Email, SMS | + WhatsApp, SMS, Push, Postcard | All channels + API integrations |
| Word-of-Mouth & UGC | ❌ | Basic social sharing | Incentivized referral flows | Fully managed advocacy campaigns including social proof |
| Google Reviews | ❌ | Optional add-on | Integrated review flows | Full management including nudging & community integration |
| Calendar | ❌ | MS/Apple/Google Calendar | + reminders | Custom event integrations |
| Wallet Cards | ❌ | ❌ | Apple/Google Wallet pass | + Notifications |
| ⚙️ GenAI & Integrations | BASIC | STANDARD | SCALE | TRANSFORM |
|---|---|---|---|---|
| GenAI options | ❌ | OpenAI | OpenAI + Azure | OpenAI, Azure, Gemini & custom purpose layers |
| Integrations | Docs & Sheets | Klaviyo, Mailchimp | Shopify, CRM, e‑comm | Custom POS, ERP, retail integrations |
| Concierge services | Tutorials & self-service | Guided onboarding | Dedicated success manager | Concierge team incl. full CRM & loyalty management |
WHAT YOU GET
What's possible at
every level
Everything is possible—but impact grows with upgrades
Concierge services for strategy, setup and coaching
Automated CRM opt-in sync
Profiling using JTBD segments and user attributes
Unique QR codes for tracking and insights
Word-of-mouth and UGC to build social buzz
Google reviews used as trust signals
Wallet and calendar features to support loyalty
Agentic AI at scale – from OpenAI to Gemini and custom purpose layers
DiALOGiFY
Impact Matters — No Clicks Without Results
We don’t measure in views or clicks—but in real interactions: consultation sessions, feedbacks, gamified cashback redemptions, referrals. Impact over ad spend. Relationships over reach.
Performance promise: You only pay for real impact—every contact, interaction, conversion counted.
100% first-party data – no waste
Every touchpoint tracked in the growth cockpit
ROI-based, measurable impact
PLUG & PLAY
Where DiALOGiFY sits in your MarTech stack
Enhances your CRM, CDP & e‑mail platform—no extra tools, just a smarter human layer
Activates offline shoppers via QR tracing, TWINT, sampling, etc.
Connects promotions, repeat purchase & feedback into a growth loop
Turns insights into immediate action, not just analysis
GET STARTED TODAY
Let's grow together
Book your FMCG Growth Demo today and we’ll configure your personalised LOOP—ready to go live in just 4–6 weeks with measurable ROI.
In a 30-minute call, we'll show you...
