One of the biggest challenges that brands face in today’s digital, fast-paced world is to address their customers’ issues in a timely yet personalized manner. Today’s consumers demand immediate service; therefore, the response time of “within…
View Post
Sara Bätschmann, RIVELLA AG: “The easy-going, expert and very personal advice and support from the beginning to the end of the project distinguishes DiALOGiFY! I can only recommend the cooperation with Dominic and Daniel! Many…
View Post
Why is creating viral content important? Virality is essential in your brand building – you want people to talk about you and share content about your product within their circles. It is important to note…
View Post
Gamification, like customer experience, is a shrill term. Gamification in consumer experience is a new buzzword that more and more brands apply. In this article, I shed light on the meaning, possible areas of application,…
View Post
The digital age has been transforming and disrupting every business and every industry. Business leaders, digital strategists, and executives across the globe are gearing up to lead their organizations through this transformation. However, digitalization alone…
View Post