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Purchase Dialogue Flows

Boost conversion rates and customer loyalty with the #1 mobile dialogue solution. Guiding your webshop visitors through purchasing journey can result in +37% growth in sales.

Your conversion rates will continuously improve

DiALOGiFY continuously helps you improve the conversion rate by monitoring the Dialog Flows, analyzing drop-out rates, and directly applying improvements. This is how we understand customer support.

Conversational AI that knows your customers

DiALOGiFY’s conversational AI asks customers the right questions, understands the customer’s needs, and proposes the relevant solutions to improve customer experience and purchase confidence.

Build trust through conversations

Eliminate the stress associated with online shopping by creating engaging dialogues with your customers. Learn more about your customers’ pain points and understand their needs.

Customer support around the clock

DiALOGiFY dialogues are available 24/7 and are easily integrated into your website, app, social media, and even physical retail to ensure the highest level of customer satisfaction.

Increase customer satisfaction and your sales

Brands that use DiALOGiFY Dialog Flows have increased their sales by over 37% within the first month.

Straightforward integration with your CRM

DiALOGiFY solutions can be easily integrated into your existing CRM (Mailchimp, ActiveCampaign, Hubspot, SAP Marketing Cloud or via Zappier) to further enhance existing customer profiles.

Digitize your best Salesperson

DiALOGiFY’s Dialog Flows guide your customers through their shopping experience as your top-performing salesperson would by helping to find the most relevant products for them.

Recommend relevant products

Our AI-powered virtual salesperson will advise customers on the right products based on the answers selected by the customer and will also help them make confident purchasing decisions.

Build strong customer profiles

Dialog Flows help you collect relevant and the most up-to-date consumer information, which can be segmented and added to your CRM to further build stronger customer profiles.

Brands that trust in DiALOGiFY

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Generate better results

By leveraging on enhanced customer profiles, you will be able to create relevant marketing campaigns and deliver them to the right audiences, achieving higher ROI and better sales results.

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Drive conversion rate

By providing the most relevant options to your customers, you are sure to increase the conversion rates and reduce customer churn.

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Increase customer loyalty

By listening to your customer’s needs, you will build stronger relationships and trust.

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Engage with real consumers

Your customers are real humans who have different needs and problems that need solutions. Stop engaging with the masses; instead, personalize your approach.

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Grow Sales

By reducing the customer churn and strengthening purchasing confidence, your marketing activities will result in higher conversion rates.

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Improve CLV

By knowing your customer, you will be sure to offer only the most relevant products, growing the customer lifetime value to your business.

Combine Dialog Flows with Product Matcher

DiALOGiFY Product Matcher will assist you in classifying your inventory and providing the most relevant product options to your customers.

Fast integration into your e-commerce platform

Our services are directly integrated with Shopify to allow you to show the content as a dynamic carrousel with links to add to the shopping cart.

One solution for any industry

DiALOGiFY empowers organizations to listen and act on customer feedback and constantly improve the customer experience. Our solutions can benefit FMCG, Consumer Goods, Manufacturers, and other industries.

“Finally, we can communicate with our end customers, obtain feedback, drive reviews or cross-selling campaigns. Consumers are used to chatting on their smartphones – for example, via WhatsApp. Their willingness to engage in a Chat Dialog with us is equally high.” – Thomas von Allmen, TAVORA Ltd

How does it work?

  1. Book a demo call with us
  2. Choose the right product
  3. Define your Dialog Flows
  4. Set up the surveys/questions
  5. Ensure the Dialog Flows reflect your brand
  6. Integrate DiALOGiFY into your tech stack
  7. Kick off Dialog Flows
  8. Analyze the results and make changes as needed

In case you’re wondering how DiALOGiFY Dialog Flow work, here is a live example by one of our clients.

Our Promise: We’re here to help you

We will make implementation a success by guiding you with a dedicated customer success team and integrating our solutions into your existing tech stack. We are your data-driven service partner.

Start a dialogue with your customers

Book a demo now!

What customers say about us

Urs Odermatt

“How to get even closer to the consumer”

Urs Odermatt, L’Oréal

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Urs Gerber

“The Dialogify chat dialogs are fast, easy, direct and personal”

Urs Gerber, Volvo Group (Schweiz) AG

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Andreas Trumpler

“Dialog automation belongs to the new era of conversational marketing”

Andreas Trümpler, Rimuss & Strada Wein AG

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Samuel Schuler

“We focus on personalisation as customer experience”

Samuel Schuler, SCHULER St. Jakobskellerei

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“Finally we do communicate directly with our end customers.”

Thomas von Allmen, TAVORA AG

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Sara Bätschmann

“Easy-going, expert and very personal advice and support.”

Sara Bätschmann, RIVELLA AG

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