“At Birkenstock, we use DiALOGiFY’s services in many ways to best use customer sentiments to drive product awareness and brand stickiness.
We recently integrated the “Guide to Purchase” on our web store and we were able to mirror the in-store experience of complete product guidance to customers. This experience in the digital customer journey has resulted in improved conversion rates and session quality.”
At a glance
Providing an immersive purchase experience
Features
Web & Chat Widget
Choice-Helper with 2-Clicks
Product & Personality Matcher
Personal Product Matcher Quiz
Collect Profile & Follow-up Messages
Easy 2-Clicks Re-Order
Profile & Sync
GDPR-Complient
Integrations
Shopify
Klaviyo
ActiveCampaign
Mailchimp
Hubspot
GoogleSheets
Best for
eCommerce
Brand managers
Digital managers
Sales manager
Alternative to
Certainly
Live chat
Digitize your best Salesperson
DiALOGiFY’s Dialog Flows guide your customers through their shopping experience as your top-performing salesperson would by helping to find the most relevant products for them.
Conversational AI that knows your customers
DiALOGiFY’s conversational AI* asks customers the right questions, understands the customer’s needs, and proposes the relevant solutions to improve customer experience and purchase confidence.
Build trust through conversations
Eliminate the stress associated with online shopping by creating engaging dialogues with your customers. Learn more about your customers’ pain points and understand their needs.
Customer support around the clock
DiALOGiFY dialogues are available 24/7 and are easily integrated into your website, app, social media, and even physical retail to ensure the highest level of customer satisfaction.
Straightforward integration with your CRM
DiALOGiFY solutions can be easily integrated into your existing CRM (Mailchimp, ActiveCampaign, Hubspot, Klaviyo or via Zappier) to further enhance existing customer profiles.
Recommend relevant products
Our AI-powered virtual salesperson will advise customers on the right products based on the answers selected by the customer and will also help them make confident purchasing decisions.
By leveraging on enhanced customer profiles, you will be able to create relevant marketing campaigns and deliver them to the right audiences, achieving higher ROI and better sales results.
Drive conversion rate
By providing the most relevant options to your customers, you are sure to increase the conversion rates and reduce customer churn.
Increase customer loyalty
By listening to your customer’s needs, you will build stronger relationships and trust.
Engage with real consumers
Your customers are real humans who have different needs and problems that need solutions. Stop engaging with the masses; instead, personalize your approach.
Grow Sales
By reducing the customer churn and strengthening purchasing confidence, your marketing activities will result in higher conversion rates.
Improve CLV
By knowing your customer, you will be sure to offer only the most relevant products, growing the customer lifetime value to your business.
How does it works to go live within 4 weeks?
1. You book a demo call with us
2. Together we choose the right modules that fit your needs
3. We set it up and ensure your digital Salesperson reflect your brand identity
4. Together we integrate DiALOGiFY Guide to purchase into your tech stack and go live
In case you’re wondering how it works, here is a live example by one of our clients.
