Digital Concierge
WebConcierge Widget

Chat buttons are the ideal user interface to navigate. Help your customers find relevant content easily.

Your WebConcierge gives that personalized touch and doubles engagement.

Avatar Gotquestions Blue

Get more leads and calls

Email communication can be slow, and today’s consumers do not have the patience to wait. Make your brand more accessible by allowing your customers to reach out to you easier and faster via WhatsApp, Skype, Facebook Messenger, or another preferred channel.

Improve your customer experience

Dramatically reduce the time it takes for your support team to respond to customer inquiries via emails. Instead, diversify the channels that your customers can use to contact you and improve their experience with your brand.

Continuously build relationships

With DiALOGiFY Chat, you can stay in contact with your website visitors even after they leave your website. Foster stronger relationships through conversations with your customers and lead them to make purchasing decisions comfortably.

Avoid overload through multiple agents

Avoid delays in support chats. You can add as many phone and WhatsApp numbers as you want and dispatch customer chats evenly among each of your support agents, so you never have to worry about bottlenecks or missed calls again.

Brands that trust in DiALOGiFY

What is DiALOGiFY WebConcierge?

DiALOGiFY WebConcierge helps you communicate with your website visitors. You can even keep the conversations ongoing after they have left your website, which helps you build stronger, more trustworthy, and meaningful relationships with your customers.

Did you know that often visitors refrain from contacting you because they are not given an opportunity to do so via their preferred channel? This leads to store abandonment and potential business loss.

The DiALOGiFY widget

The big difference between DiALOGiFY WebConcierge and other chat systems is the possibility of adding a widget/avatar directly on the pages of your website.

 

The (animated) avatar will surprise your customers and immediately catch their attention with a wow effect.

 

Discover the non-exclusive use cases below, showing how you can make a solid first impression.

DiALOGiFY WebConcierge use cases

Rate us

A build-in form helps to capture customer feedback without them leaving your web page. Results received can be shared instantly to your email, sms, CRM, Slack channel, or any webhook, such as Zapier.

  • Fully customizable
  • Add an optional fields
  • Send results to your email or other platforms for a fast reaction
  • Integrate with hundreds of third-party services using a webhook
  • No development is required with our easy integration guide

Noavatar Survey

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Contact us

A build-in contact form will allow your visitors to contact you hassle-free without the need to leave your web page. It drastically improves customer experience and makes contacting you much more seamless.

With conditional logic, you can define which numbers and addresses are activated based on your customer service agents’ availability (days & hours).

  • Fully customizable
  • Add an optional fields
  • Send results to your email or other platforms for a fast reaction
  • Integrate with hundreds of third-party services using a webhook
  • No development is required with our easy integration guide

Newsletter subscription

Drive more newsletter sign-ups by adding a newsletter sign-up form to your DiALOGiFY Chat platform. The data collected can be retrieved via your newsletter service provider, connecting it to a webhook, such as Zapier.

  • Fully customizable
  • Add an optional fields
  • Send results to your email or other platforms for a fast reaction
  • Integrate with hundreds of third-party services using a webhook
  • No development is required with our easy integration guide

Noavatar Newsletter New

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Call me back

Never lose a customer with a call-back feature in the DiALOGiFY Chat platform. You can collect personal information, such as names and phone numbers, to reach out to prospective customers who need additional support.

  • Fully customizable
  • Add an optional fields
  • Add an optional Preferred Time and Date fields
  • Send results to your email or other platforms for a fast reaction
  • Integrate with hundreds of third-party services using a webhook
  • No development is required with our easy integration guide

Gamification

Entertain and build loyalty toward your customers with the gamification features of the DiALOGiFY Chat platform. Many different “games” are ready to use, more in development.

  • Scratch cards
  • Wheel of fortune
  • Marketing Quiz
  • Swiper Cards

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Video teaser

Chat is cool! Chat with video more impactful!

Support your engagement with a video pitch!

Bio link

Create and customize your bio link in minutes!

Connect your socials, website, store, videos, music, podcast, events and more. It all comes together in a link in bio landing page designed to convert.

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What customers say about us

Urs Odermatt

“How to get even closer to the consumer”

Urs Odermatt, L’Oréal

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Urs Gerber

“The Dialogify chat dialogs are fast, easy, direct and personal”

Urs Gerber, Volvo Group (Schweiz) AG

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Andreas Trumpler

“Dialog automation belongs to the new era of conversational marketing”

Andreas Trümpler, Rimuss & Strada Wein AG

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Samuel Schuler

“We focus on personalisation as customer experience”

Samuel Schuler, SCHULER St. Jakobskellerei

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“Finally we do communicate directly with our end customers.”

Thomas von Allmen, TAVORA AG

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Sara Bätschmann

“Easy-going, expert and very personal advice and support.”

Sara Bätschmann, RIVELLA AG

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What channels can you integrate DiALOGiFY WebConcierge with?

Messengers

Discord  Discord

Messenger Facebook Messenger

Twitter Twitter DM

Line Line

Signal Signal

Skype Skype

Sms SMS

Snapchat  Snapchat

Telegram Telegram

Viber Viber

Wechat WeChat

Whatsapp WhatsApp

Website chat integrations

Tawkto Tawk.to

Quriobot Quriobot

Liveagent Live Agent

Jivo jivochat

Intercom Intercom

Froged Froged

Drift Drift

Crisp Crisp

Continually Continually

Botstar BotStar

Social media accounts

Facebook Facebook Page / Group

Insta Instagram

Linkedin LinkedIn Page / Group

Tiktok Tik Tok

Youtube YouTube Channel

Twitter Twitter Page

Other platforms

Bookboss Book Like a Boss

Calendly Calendly

EmailEmail

Link Link

Gmaps Google Maps

Waze Waze

Calls

Skype Skype

Directcall Direct call

Viber Viber

Content management systems

Wp

Shopify

 

Why DiALOGiFY

Made for Personalization

Use DiALOGiFY’s “Profiler” to welcome the webpage/webstore visitor by name and show individual options related to interests and attributes. You can integrate the Profiler with your CRM like Mailchimp, ActiveCampaign or Hubspot.

Integrate with your favorite MarTech Stack

Integrate DiALOGiFY Chat with your Webshop like Shopify to provide a seemless experience. Or link it to your CRM like Mailchimp, ActiveCampaign or Hubspot and have all data automatically synced.

Advanced security and personal data protection

Our data collection is compliant with the GDPR. All data collected is stored on a secure server, where access to Chat information will only be available to your authorized personnel.

Localization

Talk with your customers in their native language. Our Chat can support 100+ languages from across the world.

Customer support

Our dedicated customer support will provide all necessary assistance needed for you to maximize the results and build a powerful Chat.