Email communication can be slow, and today’s consumers do not have the patience to wait. Make your brand more accessible by allowing your customers to reach out to you easier and faster via WhatsApp, Skype, Facebook Messenger, or another preferred channel.
Improve your customer experience
Dramatically reduce the time it takes for your support team to respond to customer inquiries via emails. Instead, diversify the channels that your customers can use to contact you and improve their experience with your brand.
Continuously build relationships
With DiALOGiFY Chat, you can stay in contact with your website visitors even after they leave your website. Foster stronger relationships through conversations with your customers and lead them to make purchasing decisions comfortably.
Avoid overload through multiple agents
Avoid delays in support chats. You can add as many phone and WhatsApp numbers as you want and dispatch customer chats evenly among each of your support agents, so you never have to worry about bottlenecks or missed calls again.
Brands that trust in DiALOGiFY
WHAT IS DiALOGiFY BOT WIDGET?
DiALOGiFY WebConcierge helps you communicate with your website visitors. You can even keep the conversations ongoing after they have left your website, which helps you build stronger, more trustworthy, and meaningful relationships with your customers.
Did you know that often visitors refrain from contacting you because they are not given an opportunity to do so via their preferred channel? This leads to store abandonment and potential business loss.
The Bot widget
The big difference between DiALOGiFY’s Bot widget and other chat systems is the possibility of adding a widget/avatar directly on the pages of your website.
The (animated) avatar will surprise your customers and immediately catch their attention with a wow effect.
Discover the non-exclusive use cases below, showing how you can make a solid first impression.
DiALOGiFY BOT WIDGET USE CASES
Rate us
A build-in form helps to capture customer feedback without them leaving your web page. Results received can be shared instantly to your email, sms, CRM, Slack channel, or any webhook, such as Zapier.
Fully customizable
Add an optional fields
Send results to your email or other platforms for a fast reaction
Integrate with hundreds of third-party services using a webhook
No development is required with our easy integration guide
Contact us
A build-in contact form will allow your visitors to contact you hassle-free without the need to leave your web page. It drastically improves customer experience and makes contacting you much more seamless.
With conditional logic, you can define which numbers and addresses are activated based on your customer service agents’ availability (days & hours).
Fully customizable
Add an optional fields
Send results to your email or other platforms for a fast reaction
Integrate with hundreds of third-party services using a webhook
No development is required with our easy integration guide
Newsletter subscription
Drive more newsletter sign-ups by adding a newsletter sign-up form to your DiALOGiFY Chat platform. The data collected can be retrieved via your newsletter service provider, connecting it to a webhook, such as Zapier.
Fully customizable
Add an optional fields
Send results to your email or other platforms for a fast reaction
Integrate with hundreds of third-party services using a webhook
No development is required with our easy integration guide
Call me back
Never lose a customer with a call-back feature in the DiALOGiFY Chat platform. You can collect personal information, such as names and phone numbers, to reach out to prospective customers who need additional support.
Fully customizable
Add an optional fields
Add an optional Preferred Time and Date fields
Send results to your email or other platforms for a fast reaction
Integrate with hundreds of third-party services using a webhook
No development is required with our easy integration guide
Gamification
Entertain and build loyalty toward your customers with the gamification features of the DiALOGiFY Chat platform. Many different “games” are ready to use, more in development.
Scratch cards
Wheel of fortune
Marketing Quiz
Swiper Cards
Video teaser
Chat is cool! Chat with video more impactful!
Support your engagement with a video pitch!
Bio link
Create and customize your bio link in minutes!
Connect your socials, website, store, videos, music, podcast, events and more. It all comes together in a link in bio landing page designed to convert.
Conversational Module
Add the conversation to your title page!
Engage with your visitors from the very first minute.
Use DiALOGiFY’s “Profiler” to welcome the webpage/webstore visitor by name and show individual options related to interests and attributes. You can integrate the Profiler with your CRM like Mailchimp, ActiveCampaign or Hubspot.
Integrate with your favorite MarTech Stack
Integrate DiALOGiFY Chat with your Webshop like Shopify to provide a seemless experience. Or link it to your CRM like Mailchimp, ActiveCampaign or Hubspot and have all data automatically synced.
Advanced security and personal data protection
Our data collection is compliant with the GDPR. All data collected is stored on a secure server, where access to Chat information will only be available to your authorized personnel.
Localization
Talk with your customers in their native language. Our Chat can support 100+ languages from across the world.
Customer support
Our dedicated customer support will provide all necessary assistance needed for you to maximize the results and build a powerful Chat.
Discord
Facebook Messenger
Twitter DM
Line
Signal
Skype
SMS
Snapchat
Telegram
Viber
WeChat
WhatsApp
Tawk.to
Quriobot
Live Agent
jivochat
Intercom
Froged
Drift
Crisp
Continually
BotStar
Facebook Page / Group
Instagram
LinkedIn Page / Group
Tik Tok
YouTube Channel
Book Like a Boss
Calendly
Email
Link
Google Maps
Waze
Direct call
