Wiederkauf-Check · Customer Momentum System
Your first-time buyers come. But how many come back?
Most FMCG and retail teams invest in visibility and sampling, and afterwards do not know what became of the first purchase. In 7 questions, the Wiederkauf-Check shows you where your biggest gap sits, and what it is probably costing you.
Growth comes from penetration × purchase velocity. This check measures the second half, the part almost nobody steers.
7 questionsabout 2 minutesinstant result
From repeat purchase campaigns in Swiss retail
up to 50%repeat purchase rate over 3 waves
75%repeat participation within 7 days
10 to 30%redemption at the moment of purchase
Customer Relations Award 2022 · category winner Customer Experience (cmm360, academic partner HSLU)
Aggregated values, no single brand.
No sign-up needed. The check is an assumption-based assessment built from your answers, not a measurement of your real checkout data.
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