DiALOGiFY: Legal, Responsible AI & Confidentiality Principles

Version 1.0 · Last updated: 19 May 2026

Introduction

At DiALOGiFY, we believe innovation, AI, automation, and conversational technologies should create business value while respecting trust, transparency, confidentiality, and intellectual property.

This page explains our general principles regarding:

responsible AI usage,
confidentiality,
intellectual property,
pre-contractual collaboration,
and data handling practices.

This information is provided for general transparency purposes and does not replace contractual agreements, NDAs, or applicable legal requirements.

Short Version

Trust, Responsible AI & Confidentiality Principles

DiALOGiFY develops AI-supported technologies responsibly, transparently, and with privacy-first principles.

Unless explicitly agreed otherwise in writing:

exploratory discussions, demos, workshops, and idea exchanges do not create confidentiality, exclusivity, IP transfer, or license rights,
each party retains ownership of its existing intellectual property,
confidential client data is not used to train public or shared AI models.

We recommend written agreements or NDAs for confidential or strategic collaborations.

Additional information regarding privacy, data processing, and governance is available in our Privacy Policy, Terms, and DPA.

General Legal Disclaimer

The information provided on this website is for general informational purposes only and does not constitute a legally binding offer, guarantee, or professional advice.

Any collaboration, service scope, commercial commitment, or legal obligation shall only become binding through a separately executed written agreement between the relevant parties.

DiALOGiFY may update, improve, modify, suspend, or discontinue products, features, services, workflows, or technologies at any time.

Responsible AI Principles

DiALOGiFY uses AI-supported technologies, including generative AI, to improve automation, conversational experiences, analytics, operational efficiency, and customer interactions.

We believe AI should support human decision-making, not replace accountability, transparency, or professional judgment.

Our AI principles include:

Human oversight: AI-generated outputs are designed to assist workflows and decision-making processes. Human review remains important, particularly for business-critical, strategic, legal, or operational decisions.
Privacy-first approach: We aim to minimize the processing of personal and sensitive data wherever possible. AI-supported workflows are designed with privacy, proportionality, and data separation principles in mind.
Responsible use of AI: We aim to use AI technologies responsibly, professionally, and in line with applicable legal and ethical standards.
Transparency: Where appropriate, we seek to communicate clearly when AI-supported systems, automations, or generated outputs are involved.
Continuous improvement: AI technologies evolve rapidly. We continuously review internal processes, governance structures, and technology providers to align with operational, security, privacy, and regulatory expectations.

AI & Data Transparency

AI usage: DiALOGiFY may use AI-supported technologies to improve automation, conversational workflows, analytics, recommendations, reporting, and operational efficiency.
Data isolation: Where applicable, customer-related and campaign-related data is logically separated to reduce unnecessary exposure and unauthorized access risks.
No AI training on confidential client data: Unless explicitly agreed otherwise in writing, confidential client information and customer data are not used to train public or shared AI models.
Data minimization: We aim to process only the data reasonably necessary for the relevant business purpose.
Human oversight: AI-generated outputs may support workflows and recommendations, but final business decisions should involve appropriate human assessment and review.
Technology providers: We work with selected technology providers and continuously evaluate operational, privacy, and security standards.
Security & governance: Internal governance processes continue to evolve alongside technological and regulatory developments.

Intellectual Property & Confidentiality Principles

DiALOGiFY respects intellectual property rights, confidential information, and fair collaboration practices.

Ownership: Unless explicitly agreed otherwise in writing, each party retains ownership of its existing intellectual property, no ownership rights are transferred through meetings, demos, workshops, pitches, or exploratory discussions, and no implied license, exclusivity, or usage right is granted.
Confidentiality: Without a separate written NDA or confidentiality agreement, exchanged information shall generally not be considered confidential. We therefore recommend that sensitive information, trade secrets, proprietary materials, or confidential documentation only be shared under an appropriate confidentiality agreement.
Independent development: DiALOGiFY may independently develop products, workflows, automations, features, and AI-supported solutions, including solutions addressing similar market needs, industries, or business challenges discussed during pre-contractual interactions.
Feedback & ideas: General feedback, feature suggestions, workflows, use cases, market insights, and improvement ideas may be used to improve existing or future services unless explicitly agreed otherwise in writing.
Protected materials: DiALOGiFY does not knowingly use third-party confidential information, proprietary assets, or copyrighted materials without authorization.

How We Work With Client Ideas

Innovation often starts with conversations.

DiALOGiFY regularly engages with brands, agencies, retailers, technology partners, and enterprise teams regarding:

customer engagement,
conversational commerce,
automation,
AI-supported workflows,
retail activation,
and digital innovation.

These discussions help us better understand market needs and operational challenges.

At the same time, exploratory discussions do not automatically create:

ownership transfers,
exclusivity rights,
licensing rights,
compensation claims,
or commercial obligations.

Our collaboration principles

We value collaboration: We appreciate ideas, feedback, and practical business insights from clients and partners.
We recommend clarity early: Where strategic collaboration, co-creation, confidential information, or proprietary concepts are involved, we recommend defining confidentiality, ownership, and scope clearly through written agreements.
We distinguish between concepts and implementation: General concepts, workflows, trends, market needs, and business ideas are often discussed across industries and market participants. Ownership and protectability typically depend on the specific implementation, contractual framework, and applicable intellectual property laws.
We build independently: Unless otherwise agreed in writing, DiALOGiFY independently develops its own technologies, automations, AI-supported systems, and product capabilities.
We believe transparency prevents misunderstandings: Clear communication regarding ownership, confidentiality, and collaboration scope benefits all parties.

No Reliance

Any examples, demonstrations, mockups, presentations, AI-generated outputs, projections, or recommendations shown on this website or during exploratory discussions are illustrative only.

Business decisions should not be based solely on such information without independent evaluation and formal contractual clarification.

Limitation of Liability

To the extent permitted by applicable law, DiALOGiFY excludes liability for completeness, accuracy, availability, suitability, or fitness for a particular purpose of the information provided on this website.

Nothing in this disclaimer excludes liability where exclusion is prohibited by mandatory law.

Privacy & Data Protection

The processing of personal data is governed by our Privacy Policy, applicable data protection laws and, where applicable, contractual data processing agreements.

For more information, please refer to:

Applicable Law

This document shall be governed by Swiss law.

Subject to mandatory legal provisions, the exclusive place of jurisdiction shall be Zug, Switzerland.

DiALOGiFY AG · www.dialogify.io