How to build digital relationships, 100% automated. And eventually entering the subscription economy.

Posted In: Customer Experience

“The higher the rating, the less you have to spend on marketing.” Fred Reichheld wrote his landmark article The One Number You Need to Grow and published it in the Harvard Business Review in December 2003. He…

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Posted In: Customer Experience

The trends come from the catwalks, but the true fashion inspiration comes from the streets. The images in this article are from the New York Street style scene. They are intended to express the emotion…

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