How to get even closer to the consumer
Urs Odermatt, L’Oréal: ‘With Scoutsss we can quickly gain insights and identify trends. This is a new generation of interaction with consumers’.
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Urs Odermatt, L’Oréal: ‘With Scoutsss we can quickly gain insights and identify trends. This is a new generation of interaction with consumers’.
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Urs Gerber, Volvo Group (Switzerland) AG: ‘We use the DiALOGiFY chat dialogs in various areas and appreciate the flexibility. During the coronavirus crisis, we received very helpful input from the employees, which was quickly incorporated…
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Andreas Trümpler: ‘It is amazing how many user engage with us and how easy it is to start a real dialog via a chat. We collect important customer data such as email address or interests…
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Samuel Schuler, SCHULER St. Jakobskellerei: ‘In the future we will use chat dialogs for customer communication in different scenarios. Because we have booked an unexpected result. Not only the high response rate to the QR…
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