The digital space has been continuously evolving, giving more and more opportunities for businesses and consumers to develop relationships and facilitate conversations. Recent privacy changes (such as the implementation of GDPR) give more emphasis to…
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One of the biggest challenges that brands face in today’s digital, fast-paced world is to address their customers’ issues in a timely yet personalized manner. Today’s consumers demand immediate service; therefore, the response time of “within…
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Sara Bätschmann, RIVELLA AG: “The easy-going, expert and very personal advice and support from the beginning to the end of the project distinguishes DiALOGiFY! I can only recommend the cooperation with Dominic and Daniel! Many…
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Why is creating viral content important? Virality is essential in your brand building – you want people to talk about you and share content about your product within their circles. It is important to note…
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Gamification, like customer experience, is a shrill term. Gamification in consumer experience is a new buzzword that more and more brands apply. In this article, I shed light on the meaning, possible areas of application,…
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